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Past Webinars: How to Increase Revenue at Call Centers – 5/9/2019



Date: Thursday, May 9th, 2019 at 2:00PM Eastern Europe Time (GMT +3)
About This Webinar: At this webinar, we will dive in to details on how to increase effectiveness and save costs at Call Centers. We will talk about speech analytics technologies providing tangible financial benefits at call centers. Cigna Finans team will present its experiences and results after implementing Sestek Speech Analytics at its call center.

Sestek is a global technology company providing conversational AI and Analytics solutions. Sestek helps companies to make data-driven decisions.

Cigna Finans is a pension and life insurance company formed by QNB Finansbank and Cigna Global.

Presenters:
Gokhan Kantar – Sales Development Manager at Cigna Finans
Irem Yasik – Sales Development at Cigna Finans
Emre Sahin – Sales Development at Cigna Finans
Fahrettin Yilmaz – Solutions Consultant at Sestek
Baran Bursaligil – Marketing Manager at Sestek